DIRECTOR, DATA CENTER OPERATIONS

DIRECTOR, DATA CENTER OPERATIONS
Company: Equinix
Location: Singapore
Employment Type: Full-time
Work Arrangement: On-site
Department: Operations

About Equinix
Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining the Equinix Operations team means being at the center of everything, maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for customers, communities and society.

About the Role
Equinix is seeking a dynamic leader who can build exceptional teams, lead mission-critical operations and drive business performance across a growing portfolio of data centers.

As Director, Data Center Operations, you will be responsible for the leadership, performance and strategic direction of multiple data center operations functions.

You will oversee operational excellence, customer experience, financial performance, talent development, critical infrastructure reliability and long-term site strategy while partnering closely with senior business leaders.

Success in this role requires a unique combination of people leadership, business acumen and technical expertise.

What You'll Do

1. Lead and Develop High-Performing Teams

Lead, coach, recruit and develop managers and operational teams across multiple sites.

Build a strong leadership pipeline through mentoring, succession planning and capability development.

Foster a culture of accountability, inclusion, collaboration, safety and continuous improvement.

Drive workforce planning strategies that support business growth and operational readiness.

1. Drive Business Performance

Own operational performance across a portfolio of mission-critical facilities.

Lead budgeting, forecasting, capital planning and financial management activities.

Evaluate investment decisions and operational trade-offs by balancing customer experience, risk, reliability and business outcomes.

Partner with commercial, operational and executive stakeholders to support business growth, strategic initiatives and customer success.

Use operational and financial insights to drive efficiency, productivity and long-term operational excellence.

1. Provide Technical and Operational Leadership

Provide leadership across Critical Facilities, Customer Operations, Security and site support functions.

Ensure the safe, reliable and efficient operation of electrical, mechanical, cooling and power infrastructure in a 24/7 environment.

Lead major incident response, risk management, root cause investigations and corrective action programs.

Drive infrastructure lifecycle planning, capacity management, operational readiness and continuous improvement initiatives.

Support facility expansions, technology deployments and infrastructure modernization efforts, including emerging technologies such as liquid cooling and high-density compute environments.

1. Customer, Risk and Compliance Leadership

Build trusted relationships with customers, vendors, regulators and executive stakeholders.

Act as the senior operational escalation point for strategic customers and critical operational events.

Ensure adherence to global standards, regulatory requirements and operational policies.

Champion a safety-first culture and proactive risk management practices across all sites.

Qualifications and Requirements
Candidates should possess the following qualifications and experience:

Bachelor's degree in Engineering, Facilities Management, Operations Management, Business Management or a related field.

15+ years of experience in data center operations, critical facilities, mission-critical environments or related industries.

Proven experience leading large, multidisciplinary operational teams across multiple sites or locations.

Demonstrated success developing leaders and building high-performing teams.

Strong business and financial acumen, including ownership of operating budgets, capital investments, forecasting and strategic planning.

Deep technical knowledge of critical infrastructure, including electrical, mechanical, cooling and power systems.

Experience managing customer-facing operations in highly available environments.

Strong communication, decision-making, stakeholder management and problem-solving skills.

Why Join Equinix?
At Equinix, you will lead some of the world's most critical digital infrastructure while shaping the next generation of operational leaders.

This is an opportunity to:

Influence business strategy and operational direction.

Drive business growth and operational performance.

Develop and mentor high-performing operational teams.

Oversee critical infrastructure and mission-critical facilities.

Strengthen customer relationships and service delivery.

Contribute to infrastructure modernization and emerging technologies.

Partner with senior business leaders in a global digital infrastructure organization.

Equal Employment Opportunity
Equinix is committed to ensuring that its employment process is open to all individuals, including those with disabilities.

All qualified applicants will receive consideration for employment without unlawful discrimination in accordance with applicable employment laws.

Candidates who require assistance or accommodation during the recruitment process can contact Equinix through its official accommodation request process.