Director, Medical Group Operations & Practice Performance

Director, Medical Group Operations & Practice Performance
Company: Privia Health
Location: Maryland, United States
Work Arrangement: Hybrid
Employment Type: Full-time
Compensation: $220,000–$345,000 annually, plus performance-based incentives where applicable

Position Overview

Privia Health supports physician-led medical practices through operational resources, practice management support, and coordinated healthcare services. The Director, Medical Group Operations & Practice Performance is responsible for improving practice efficiency, supporting financial sustainability, and strengthening operational consistency across affiliated medical practices.

This position requires a healthcare operations leader with experience managing multiple practice locations, collaborating with physicians, improving administrative workflows, and monitoring operational and financial performance. The successful candidate will work with practice administrators, clinical teams, and senior leadership to improve provider productivity, patient access, service quality, and resource utilization.

Key Responsibilities

• Oversee operational performance across multiple medical practices and support practice administrators in achieving business and service objectives.
• Improve scheduling, patient throughput, staffing coordination, and administrative workflows.
• Partner with physicians and clinical leaders to align practice operations with patient care priorities and organizational goals.
• Monitor operating expenses, resource allocation, budgets, and revenue cycle processes.
• Establish and track performance indicators for patient satisfaction, provider productivity, operational efficiency, and practice growth.
• Identify opportunities to improve patient access, strengthen service delivery, and increase practice efficiency.
• Implement standardized operating procedures and continuous improvement initiatives across practice locations.
• Support the development of practice managers and administrative teams through coaching, training, and performance management.
• Collaborate with finance, clinical operations, and administrative stakeholders to implement improvement plans and measure results.
• Support practice growth initiatives while maintaining service quality and responsible financial management.

Required Qualifications

• 7–10 years of progressive experience in healthcare operations, medical practice administration, or medical group management.
• At least five years of relevant leadership experience in practice management, healthcare operations, or multi-location service delivery.
• Experience overseeing medical practice workflows and coordinating physicians, clinical professionals, and administrative personnel.
• Demonstrated ability to improve operational processes, patient experience, provider productivity, and resource utilization.
• Experience with expense monitoring, budget support, financial performance, and revenue cycle operations.
• Strong communication, organizational development, problem-solving, and stakeholder management skills.
• Ability to translate operational priorities into measurable performance improvements.

Preferred Qualifications

• Experience in specialty care, ambulatory healthcare, or multi-specialty medical practices.
• Experience standardizing processes across multiple locations.
• Background in operational transformation, service development, and practice growth.
• Experience developing staff capabilities and improving team performance.
• Additional experience in commercial operations, P&L management, or customer experience improvement.

Compensation and Benefits

• Base salary range of $220,000–$345,000 annually, subject to the employer's compensation structure and final position scope.
• Potential annual performance bonus tied to operational, financial, and service objectives.
• Eligibility for applicable long-term incentives, subject to company policy and position level.
• Medical, dental, and vision coverage, subject to plan terms.
• Paid time off, wellness resources, and professional development opportunities.
• Retirement savings plan with potential employer contributions, subject to plan terms.
• Hybrid work arrangement with periodic travel to affiliated practice locations.

Success Measures

Success in this position will be evaluated through improvements in operational efficiency, patient access and satisfaction, provider productivity, staffing effectiveness, expense management, workflow consistency, and the execution of practice improvement initiatives.