Head of Learning and Development

Accepting applications until:
13 November 2026
Job Description
Your Role: Head of Learning and Development

Reporting to the Director, Talent Development & Culture, the Head of Learning and Development will lead talent development and engagement initiatives that help our people grow, perform and build meaningful careers. This role will turn business and people priorities into development experiences that build the capabilities Global needs now and in the future.

The Head of Learning and Development at Global will shape and deliver a talent development agenda that supports Globallers, managers and leaders at every stage of their Global journey. They will partner with the wider People & Culture team and the business to create development and engagement experiences with lasting impact. This role will manage two team members – Talent Development Manager & Talent Development Lead and work closely with the Senior Culture & Inclusion Manager.

At Global, you will:

Key Responsibilities

Core Development Offering: The design, delivery and success of our core development offering, to include the full L&D cycle from needs analysis, design and delivery, facilitation, coaching and measuring the impact of learning activities
Leadership and Management Development: Lead our management and leadership development programmes and initiatives and work closely with managers to support them in driving performance
Talent Management: Manage our development initiatives to include talent mapping, succession planning and top talent programmes
Business Partnering: Alongside the People Partnering team, work with senior leaders and business stakeholders to identify skills gaps and develop, deliver and evaluate effective learning solutions
Budget Management: Prepare, manage and review the annual development budget to ensure maximum ROI
Engagement: Oversee the roll-out of our annual Brighter Survey engagement survey and work with senior leaders to develop department action plans

What You’ll Love About This Role

Think Big: Every day is an opportunity to push boundaries, working to bring fresh ideas to life
Own It: Take responsibility for a talent development agenda with visible impact across Global
Keep it Simple: Turn complex talent and organisational needs into clear, engaging and practical solutions that resonate with Globallers
Better Together: Work closely with People Partnering to support with wider P&C initiatives

What Success Looks Like

In your first few months, you’ll have:

Developed a clear view of Global’s current talent development offer, priorities and opportunities
Partnered with stakeholders to understand learning needs and started shaping development initiatives that align with business priorities over the next 12 months
Worked with the Director, Talent Development & Culture on our talent development approach to AI
Begun planning for the next cohort of apprentices as part of our annual intake from the Global Academy

What You’ll Need

L&D Portfolio Management: Expertise and experience managing a company-wide learning & development portfolio
Leadership Development Programmes: Experience managing leadership development initiatives, to include the full learning needs cycle
Strategic Thinking: Ability to connect business priorities and needs to our talent development strategy
Stakeholder Management & Influencing: Confidence and previous experience working with senior stakeholders and building trusted partnerships across a diverse organisation
Psychometric Tools: A qualification or relevant experience with individual / team assessment tools
Communication Skills: Exceptional communication skills, to include facilitating training and delivering presentations to senior leaders, in an engaging and compelling way
Coaching and Development: Nurturing talent by empowering and guiding individuals to unlock their potential
Building Trust: Creating and maintaining an inclusive environment where diverse views and experiences are welcomed and celebrated in your team